What is getfiber.servicezones.net? Is it an Internet Service Provider?
No, we're not an Internet Service Provider. We are an Open Access Network operator. We build and manage a fiber-optic infrastructure that we allow service providers to deliver their services on.
What is an Open Access Network?
It's a network that is open to more providers than just one. The model we are used to is a monopolistic one, where you as an end customer is left without choice. We want to change this to provide you plenty of choice of providers and services. With choice comes competition, which will ensure the services are reasonably priced and of good quality.
I’ve taken the survey. What happens next?
Tell your neighbors to do the same! The more positive responses we get the greater the chance your neighborhood will be one of those where we start taking signups and eventually connect.
Why do I have to provide my address?
You must always start by providing your address so that we can be sure that you live in an area where we plan to build our network. By using your address, we can also determine the area to which you belong so that you’ll be referred to the correct website for your neighborhood. Knowing your location also helps us to estimate the cost for connecting you to the network.
I can’t find my address, what should I do?
You can input your address manually and then drop the pin on your house on the map or use a device that has GPS functionality. When you try to search for your address, but it can't be find there will be a popup window with instructions. Follow those.
Can I use a smartphone or Ipad to show my interest?
Yes, of course! As long as you can reach the survey/signup form.
What is a champion?
Champions are local enthusiasts who are keen to bring fiber to their neighborhood. Their role is to help socialize the idea of fiber within their communities. They try to drive awareness and get their neighbors to also express their interest online.
Can I change my answers to a survey?
If you for some reason have changed your mind, just make another survey and it will replace the previous one.